Top 20 Benefits of Using WhatsApp Business with Whatsboost

Discover the top 20 benefits of using WhatsApp Business API with Whatsboost – from unlimited broadcasts and real-time analytics to chatbot automation and integrated payments. Streamline support, boost engagement, and elevate your business growth.

Top 20 Benefits of Using WhatsApp Business with Whatsboost

Looking to simplify customer communication and enhance response time? Overwhelmed by high query volume? Then WhatsApp Business API through Whatsboost is your perfect solution. Here's why:


1. Unlimited WhatsApp Broadcasts

  • Send bulk messages to thousands of saved & unsaved contacts

  • Over 90% open rates and up to 35% click-through rates

  • No manual saving of contacts needed

  • Run unlimited personalized campaigns via Whatsboost


2. Real-Time Campaign and Team Analytics

  • Track delivered, read, failed, or ignored messages

  • Monitor campaign performance and team response time

  • Visual charts for evaluating team effectiveness

  • Data-backed decisions made easier


3. Unified Cloud-Based Team Inbox

  • Manage all chats under one number

  • Automatically assign chats based on roles

  • Prevent message loss and boost collaboration

  • Enable agents to reply in real-time from any device


4. Third-Party Integrations

  • Easily link with Shopify, Google Sheets, WooCommerce, Zapier, and more

  • Seamless data flow across systems

  • Centralized dashboard for operations and marketing


5. Chat Automation & Lead Generation

  • Auto-replies for FAQs

  • Instant chatbot responses to gather user data

  • CRM integration for lead tracking

  • Save 30% on support costs through automation


6. Advanced Chatbots

  • Build AI-powered chatbots without coding

  • Qualify leads, send reminders, resolve queries

  • Handle repetitive conversations efficiently

  • Drag-and-drop interface via Whatsboost


7. Official Green Tick Badge

  • Verified account builds trust instantly

  • Boosts brand credibility

  • Whatsboost handles your verification process


8. Sell via Product Catalogues

  • List products with images, price, and description

  • Customers can browse and purchase within chat

  • Enable instant reorders and impulse purchases

  • Include “Add to Cart” and payment options




9. Interactive Messages with CTAs

  • Use buttons, carousels, and list menus

  • Send forms, media files, and downloadable brochures

  • Run interactive polls and surveys

  • Increase engagement and streamline user actions


10. Create Automated Flows

  • Guide users through custom workflows

  • Collect feedback, confirm orders, book appointments

  • Mimics app-like experience without leaving WhatsApp

  • Smooth user journey using structured messaging


11. In-App Payments

  • Enable payments directly in chat

  • Easy checkout via WhatsApp

  • Works best in India, Brazil, and Singapore (currently)


12. Multiple Customer Entry Points

  • QR codes, click-to-chat links, and ads

  • Website, social media, or offline campaigns

  • Easy for users to initiate conversations


13. Two-Way Conversations

  • Go beyond notifications—have real chats

  • Offer real-time advice, support, or product info

  • Builds strong emotional customer connection


14. Reinforce Brand Voice

  • Use tone and language aligned with your brand

  • Personalize messages based on user data

  • Maintain a consistent brand image across channels


15. Higher Engagement Rates

  • WhatsApp messages are read within minutes

  • More responsive than email or phone

  • Increases conversions and customer satisfaction


16. Faster Customer Support

  • Resolve queries in under 30 minutes

  • Avoid long calls and email chains

  • Improve support efficiency and satisfaction


17. Track Customer Behaviour

  • View analytics on clicks, opens, replies

  • Understand user interests and buying patterns

  • Optimize marketing strategies accordingly


18. Secure Communication