Top 20 Benefits of Using WhatsApp Business with Whatsboost
Discover the top 20 benefits of using WhatsApp Business API with Whatsboost – from unlimited broadcasts and real-time analytics to chatbot automation and integrated payments. Streamline support, boost engagement, and elevate your business growth.
Top 20 Benefits of Using WhatsApp Business with Whatsboost
Looking to simplify customer communication and enhance response time? Overwhelmed by high query volume? Then WhatsApp Business API through Whatsboost is your perfect solution. Here's why:
1. Unlimited WhatsApp Broadcasts
Send bulk messages to thousands of saved & unsaved contacts
Over 90% open rates and up to 35% click-through rates
No manual saving of contacts needed
Run unlimited personalized campaigns via Whatsboost
2. Real-Time Campaign and Team Analytics
Track delivered, read, failed, or ignored messages
Monitor campaign performance and team response time
Visual charts for evaluating team effectiveness
Data-backed decisions made easier
3. Unified Cloud-Based Team Inbox
Manage all chats under one number
Automatically assign chats based on roles
Prevent message loss and boost collaboration
Enable agents to reply in real-time from any device
4. Third-Party Integrations
Easily link with Shopify, Google Sheets, WooCommerce, Zapier, and more
Seamless data flow across systems
Centralized dashboard for operations and marketing
5. Chat Automation & Lead Generation
Auto-replies for FAQs
Instant chatbot responses to gather user data
CRM integration for lead tracking
Save 30% on support costs through automation
6. Advanced Chatbots
Build AI-powered chatbots without coding
Qualify leads, send reminders, resolve queries
Handle repetitive conversations efficiently
Drag-and-drop interface via Whatsboost
7. Official Green Tick Badge
Verified account builds trust instantly
Boosts brand credibility
Whatsboost handles your verification process
8. Sell via Product Catalogues
List products with images, price, and description
Customers can browse and purchase within chat
Enable instant reorders and impulse purchases
Include “Add to Cart” and payment options
9. Interactive Messages with CTAs
Use buttons, carousels, and list menus
Send forms, media files, and downloadable brochures
Run interactive polls and surveys
Increase engagement and streamline user actions
10. Create Automated Flows
Guide users through custom workflows
Collect feedback, confirm orders, book appointments
Mimics app-like experience without leaving WhatsApp
Smooth user journey using structured messaging
11. In-App Payments
Enable payments directly in chat
Easy checkout via WhatsApp
Works best in India, Brazil, and Singapore (currently)
12. Multiple Customer Entry Points
QR codes, click-to-chat links, and ads
Website, social media, or offline campaigns
Easy for users to initiate conversations
13. Two-Way Conversations
Go beyond notifications—have real chats
Offer real-time advice, support, or product info
Builds strong emotional customer connection
14. Reinforce Brand Voice
Use tone and language aligned with your brand
Personalize messages based on user data
Maintain a consistent brand image across channels
15. Higher Engagement Rates
WhatsApp messages are read within minutes
More responsive than email or phone
Increases conversions and customer satisfaction
16. Faster Customer Support
Resolve queries in under 30 minutes
Avoid long calls and email chains
Improve support efficiency and satisfaction
17. Track Customer Behaviour
View analytics on clicks, opens, replies
Understand user interests and buying patterns
Optimize marketing strategies accordingly
18. Secure Communication
End-to-end encrypted messaging