Privacy Policy

Last Updated: [30th April 2025]

At WhatsBoost, we respect your privacy and are committed to protecting your personal information. This privacy notice outlines how we collect, use, store, and protect your data when you use our website and services. It is applicable to users worldwide, including those in India, the European Economic Area (EEA), United Kingdom (UK), and Switzerland.

1. What Information Do We Collect?

Personal Information You Provide:

We collect the following personal data you voluntarily provide:

  • Full Name

  • Email Address

  • Phone Number (only when necessary)

You provide this when registering, requesting information, or contacting support.

Payment Data: If you purchase any services, we may collect your payment details, which are securely processed by Phonepe & Razorpay. View Phonepe’s & Razorpay's privacy policy here: https://www.phonepe.com/privacy-policy/, https://razorpay.com/privacy-policy/

Social Media Login Data: If you sign up using your Google account, we access your:

  • Name

  • Email Address

  • Profile Photo (if shared)

Sensitive Information: We do not collect or process sensitive personal information.

2. Information Collected Automatically

When you access WhatsBoost, we automatically collect:

  • IP Address

  • Browser Type & Device Info

  • Operating System

  • Language Preferences

  • Location (approximate)

  • Referring URLs

  • Usage statistics (pages visited, time spent, interactions)

This data is used to:

  • Improve our services

  • Enhance security

  • Run analytics for business optimization

3. How Do We Use Your Information?

  • We use your data to:

    • Manage your account and authentication

    • Deliver and improve our services

    • Process payments

    • Communicate with you (emails, WhatsApp)

    • Comply with applicable laws and enforce our Terms of Use

4. Legal Bases for Processing (Including Indian and Global Users)

  • We process your data under the following legal bases:

    • Consent (freely given, revocable anytime)

    • Contractual necessity (to fulfill service commitments)

    • Legal obligations (tax, audit, compliance)

    • Legitimate interest (service improvements, fraud prevention)

    • Vital interest (in case of emergencies)

  • Indian users’ data is managed per the Digital Personal Data Protection Act (DPDP), 2023.

5. Sharing of Information

  • We may share your data:

    • During a merger or business transfer

    • With payment processors (e.g., Phonepe, Razorpay)

    • With service providers/Integration Partners bound by confidentiality

  • We never sell your personal data.

6. Cookies & Tracking Technologies

  • We use cookies, pixels, and similar tech to:

    • Authenticate sessions

    • Improve user experience

    • Track marketing performance

7. Social Logins

  • When using Google Login, we access limited profile information to facilitate quick account setup. We do not post or access your contacts or any private content.

8. Data Retention

  • We retain your data:

    • For as long as your account is active

    • Up to 12 months after inactivity, unless legally required longer

  • On request, we will delete or anonymize your data securely.

9. Data Security

  • We implement industry-standard measures like:

    • End-to-end encryption

    • Role-based access control

    • Secure server infrastructure

  • However, no online system is 100% secure. Use our services at your own discretion within secure environments.

10. Children’s Privacy

  • We do not knowingly collect data from users under 18. If such data is detected, we will promptly delete it and deactivate associated accounts.

11. Your Privacy Rights

  • Depending on your location, you may:

    • Access your data

    • Rectify errors

    • Delete your data

    • Restrict or object to processing

    • Withdraw consent

    • File a complaint with your national data authority

  • Indian users may file complaints with the Data Protection Board of India under the DPDP Act.

12. Withdrawing Consent & Account Info

  • You may withdraw consent or delete your account by:

    • Emailing us at: mahesh@whatsboost.in

    • Logging into your WhatsBoost account and adjusting settings

  • We will comply within a reasonable time frame as per applicable laws.

13. Updates to this Policy

  • We may update this policy from time to time. Changes will be notified on this page, and major updates may be shared via email or WhatsApp.

14. Contact Us

If you have questions about this policy, or wish to exercise your rights:
📧 Email: mahesh@whatsboost.in
🌐 Website: www.whatsboost.in