1. Introduction

Saleha Business Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our WhatsApp SaaS service ("Service"). By using our Service, you agree to the terms outlined in this policy.

2. Information We Collect

• Personal Information: We collect personal information you provide directly, such as your name, email address, phone number, and account details.
• Usage Data: We collect information about your interactions with the Service, including chat history, messages, and usage patterns.
• Device Information: We collect data about the devices you use to access the Service, including IP addresses, browser types, and operating systems.

3. How We Use Your Information

• Service Provision: To provide, maintain, and improve our Service.
• Communication: To communicate with you, respond to your inquiries, and provide customer support.
• Personalization: To personalize your experience and provide tailored content and recommendations.
• Analytics: To analyze usage trends and improve our Service.

4. Sharing Your Information

We do not share your personal information with third parties except:

• Service Providers: We may share information with third-party service providers who assist us in operating our Service.
• Legal Requirements: If required by law or to protect our rights and property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Restriction: Request restriction of processing your personal information.
• Objection: Object to processing your personal information for specific purposes.
• Portability: Request transfer of your personal information to another service provider.

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

Our Service is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and, if the changes are significant, by providing a more prominent notice.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

Last updated: [03-07-2023]