What is a WhatsApp Auto Reply?

• A WhatsApp auto-reply is a pre-written message automatically sent when someone messages your business.
  
  

• It works like a virtual assistant—keeping your business responsive 24/7.
  
  

• Auto-replies are great for greetings, FAQs, support, or off-hour messages.
  
  

How to Set Auto Reply on WhatsApp Business

Note: Auto-reply is not available on the regular WhatsApp Messenger. It is available only on the WhatsApp Business app and WhatsApp Business API.

For Android Users

• Open the WhatsApp Business app on your phone.
  
  

• Tap the three dots in the top-right corner → go to Settings → tap on Business Tools.
  
  

• Select from: Greeting Message, Away Message, or Quick Replies.
  
  

• Draft your auto-reply message.
  
  

• Choose the recipient and save your settings.
  
  

For iOS Users

• Launch the WhatsApp Business app on your iPhone.
  
  

• Go to Settings (bottom-right corner) → tap Business Tools.
  
  

• Choose the auto-reply type: Greeting Message, Away Message, or Quick Replies.
  
  

• Enter your auto-message.
  
  

• Set the recipient and tap Save.
  
  

Benefits of WhatsApp Auto Reply for Businesses

• 24/7 Customer Support: Replies go out even during off-hours.
  
  

• Reduces Team Workload: Let auto-replies handle repetitive queries.
  
  

• No More Repeating FAQs: Save time and improve response speed.
  
  

• Builds Trust: Instant messages show customers you're attentive.
  
  

• Personalised Automation: With Whatsboost’s API chatbots, tailor replies based on name, intent, or customer data.
  
  

• Effortless Efficiency: Scale conversations without extra manpower.
  
  

• Lead Nurturing: Automatically qualify and guide leads through your funnel.
  
  

Limitations of WhatsApp Business App Auto-Replies

• Limited Functionality: Only supports basic messages like greetings/away notices.
  
  

• No Smart Responses: Cannot adapt to customer intent or learn from conversations.
  
  

• Lack of Personalisation: Cannot handle specific or complex inquiries.
  
  

• No Real-Time Engagement: Doesn't support follow-up conversations.
  
  

• Robotic Experience: Too much automation risks feeling impersonal.
  
  

• Risk of Miscommunication: Outdated or generic auto-messages can confuse users.
  
  

• Message Overload: Improper setup might spam users with the same message.
  
  

• No Media Support: Cannot send videos, images, or buttons.
  
  

• No Tool Integration: Lacks CRM and workflow automation integrations.
  
  

• Limited Branding: Minimal options for adding brand personality.
  
  

• No Analytics: Hard to evaluate auto-reply performance without metrics.
  
  

Want more power? Use Whatsboost and the WhatsApp Business API for advanced automation and intelligent auto-replies.

Use WhatsApp Chatbots for Auto-Replies

When the basic auto-replies fall short, it’s time to level up with Whatsboost’s no-code WhatsApp chatbot.

Benefits of Using Whatsboost Chatbots

• 24/7 Automated Support: Instantly respond to any query—day or night.
  
  

• Speedy Answers: Eliminate wait times with instant replies.
  
  

• Handle FAQs at Scale: Automate routine questions to save time.
  
  

• Consistent Communication: No typos or missed replies—just accuracy.
  
  

• Tailored Messages: Personalise replies using user data and behavior.
  
  

• Automatic Lead Capture: Collect and qualify leads without human input.
  
  

• Speak Global: Communicate in multiple languages automatically.
  
  

• Smart Insights: Get data to improve sales, marketing, and service.
  
  

• Seamless Tool Integration: Connect with CRMs, e-stores, and more.
  
  

• Scalable: Chatbots can handle thousands of chats without dropping quality.
  
  

How to Get a WhatsApp Chatbot for Auto-Replies

To activate a chatbot, you’ll need access to the WhatsApp Business API through a provider.

Choose Whatsboost — the easiest way to get a no-code, AI-powered chatbot for WhatsApp.

Why Choose Whatsboost?

• No Coding Required: Set up in minutes—zero tech skills needed.
  
  

• Easy Setup Flow:

  Tag marketing whatsapp chatbot